Role Responsibilities

• Taking inventory of goods for sale and ordering new stock
• Planning and preparing work schedules and assigning staff to specific duties
• Instructing staff on sales procedures, including how to handle difficult or complex cases
• Ensuring that safety procedures are enforced
• Participating in and providing advice to managers on interviewing, hiring, training, evaluating, promoting and dismissing staff, and resolving staff grievances
• Examining returned goods and deciding on appropriate action
• Ensuring that customers receive prompt service
• Ensuring that goods and services are correctly priced and displayed